Museum Accessibility

The St Andrews Heritage Museum and Garden strives to make all visitors feel welcome. This page has information on current access provisions. The museum building has several access limitations. However, we are currently taking measures to improve accessibility and create a truly inclusive space.

Where to Find Us

The museum is located at 12 North Street, St Andrews, KY16 9PW. There is a mixture of paved and cobbled surfaces in St Andrews, but the majority of North Street is paved.

Wheelchair access to the garden can be arranged through the museum side entrance located through 25 South Castle Street. Further information is provided in the wheelchair access segment below.

The nearest train station to St Andrews is Leuchars. Taxis and buses are available from this station to St Andrews. If you require an accessible taxi, we recommend booking in advance. All buses are accessible and can accommodate one wheelchair.

You can plan journey by car or public transport using https:/ / simply enter your postcode and ours, which is KY16 9PW, to get directions.

Further detailed information on getting to the museum is available in the Accessibility Statement.


If you would like to inform us of any access requirements, please fill in the below pre-booking form and provide any details. We will accommodate requests as best we can.

Wheelchair Access

Wheelchair access to the museum garden and outdoor areas can be arranged through our pre-booking form. You can also email or telephone 01334 477629 to arrange access. Access is provided through a small ramp around the side entrance. A wheelchair can also be borrowed upon request.

The internal museum space is currently inaccessible to wheelchairs, but we will be addressing these limitations through our museum redevelopment project.

Assistance and Therapy Animals

Assistance and Therapy Animals are welcome. Puppies in training are welcome. A drinking bowl for animals is provided.

Large Print and Accessible Text

We have a large print museum guide leaflet, available at the front desk upon request. You can also find a copy of the leaflet through this link.

QR codes are available throughout the museum for accessible large print versions of exhibition and display text


A selection of braille signage is available in the museum garden. Unfortunately, there is a lack of braille signage throughout the museum building.


There are currently no toilet facilities in the museum. The nearest accessible public toilets are at the church square, for which further information can be found here. Further information on accessible toilets in nearby businesses can be found here.


Blue badge holders can park in two disabled parking bays directly opposite the museum. Free on-street parking is available at the east end of North Street from the Younger Hall to the Cathedral, along the Scores, and down the Pends. Please check local street signage for parking charges.

In Development:


  • The museum will be undergoing a major redevelopment in 2024, which will make the ground floor and garden fully accessible. We have been engaging in consultation to increase as much access as possible. A fully accessible exhibition and event space in the garden will be constructed through the redevelopment.

Sensory Backpacks:

  • Sensory backpacks are currently being developed at the museum, to improve the museum experience for people with additional support needs. Once these have been developed, they will be available from the museum front desk and can be booked in advance.

Accessibility Statement

More detailed information can be found in our accessibility statement linked here.

Further Information

Please get in touch with us at for any queries, or for further information on the measures in development.